Language Assistance and Auxiliary Aids & Non-Discrimination Notice
Non-Discrimination Notice
Southeast Missouri Behavioral Health complies with applicable Federal civil rights laws and does not discriminate against clients/patients on the basis of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws or inability to pay or whether payment for those services would be made under Medicare, Medicaid or Children’s Health Insurance Program (CHIP). Southeast Missouri Behavioral Health does not exclude people or treat them less favorably because of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws or inability to pay or whether payment for those services would be made under Medicare, Medicaid or Children’s Health Insurance Program (CHIP).
Southeast Missouri Behavioral Health:
Provides individuals with disabilities (including individuals’ companions with disabilities) reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as:
Qualified interpreters, including American Sign Language
Written information in other formats (large print, audio, accessible electronic formats, other formats).
Provides free language assistance services to individuals whose primary language is not English (including individuals’ companions with limited English proficiency), which may include:
Qualified interpreters
Electronic and written translated documents
If you need appropriate auxiliary aids and services or language assistance services, contact the Compliance and Integrity department at 855-450-5770 or LanguageServices@LiveBrightli.org.
If you need reasonable modifications, contact your provider and/or the Section 1557 Coordinator, Leah Barber at 855-450-5770 or BrightliCompliance@LiveBrightli.org.
If you believe that Southeast Missouri Behavioral Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, religion or any other characteristic protected by applicable federal, state or local laws, you can file a complaint/grievance by contacting the Section 1557 Coordinator, Leah Barber, via:
Mail: Section 1557 Coordinator c/o Brightli Compliance and Integrity Department, 1111 S. Glenstone Ave, Springfield, MO 65804
You can file a grievance in person or by mail or email. If you need help filing a grievance, the Section 1557 Coordinator, Leah Barber, is available to help you.
You can also file a civil rights complaint with applicable state agencies and/or the U.S. Department of Health and Human Services, Office for Civil Rights:
This notice is available at Southeast Missouri Behavioral Health’s website: semobh.org.
Language Assistance and Auxiliary Aids and Services Available
English
ATTENTION: If you speak English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 1-855-450-5770 or speak to your provider.
Français (French)
ATTENTION: Si vous parlez Français, des services d’assistance linguistique gratuits sont à votre disposition. Des aides et services auxiliaires appropriés pour fournir des informations dans des formats accessibles sont également disponibles gratuitement. Appelez le 1-833-415-1707 ou parlez à votre fournisseur.
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlose Sprachassistenzdienste zur Verfügung. Entsprechende Hilfsmittel und Dienste zur Bereitstellung von Informationen in barrierefreien Formaten stehen ebenfalls kostenlos zur Verfügung. Rufen Sie 1-833-415-1707 an oder sprechen Sie mit Ihrem Provider.
PAALALA: Kung nagsasalita ka ng Tagalog, magagamit mo ang mga libreng serbisyong tulong sa wika. Magagamit din nang libre ang mga naaangkop na auxiliary na tulong at serbisyo upang magbigay ng impormasyon sa mga naa-access na format. Tumawag sa 1-833-415-1707 o makipag-usap sa iyong provider.
РУССКИЙ (Russian)
ВНИМАНИЕ: Если вы говорите на русский, вам доступны бесплатные услуги языковой поддержки. Соответствующие вспомогательные средства и услуги по предоставлению информации в доступных форматах также предоставляются бесплатно. Позвоните по телефону 1-833-415-1707 или обратитесь к своему поставщику услуг.
తెలుగు (Telugu)
సావధానం: మీరు తెలుగు మాట్లాడితే, మీకు ఉచిత భాషా సహాయ సేవలు అందుబాటులో ఉంటాయి. యాక్సెస్ చేయగల ఫార్మాట్లలో సమాచారాన్ని అందించడానికి తగిన సహాయక సహాయాలు మరియు సేవలు కూడా ఉచితంగా అందుబాటులో ఉంటాయి. 1-833-415-1707 కి కాల్ చేయండి లేదా మీ ప్రొవైడర్తో మాట్లాడండి.
Srpski ili hrvatski (Serbo-Croatian)
PAŽNJA: Ako govorite srpski ili hrvatski jezik, dostupne su vam besplatne usluge jezičke pomoći. Takođe su besplatno dostupna i odgovarajuća pomoćna sredstva i usluge radi pružanja informacija u pristupačnom formatu. Pozovite 1-833-415-1707 ili se obratite svom pružaocu usluga.
українська мова(Ukrainian)
УВАГА: Якщо ви розмовляєте українська мова, вам доступні безкоштовні мовні послуги. Відповідні допоміжні засоби та послуги для надання інформації у доступних форматах також доступні безкоштовно. Зателефонуйте за номером 1-833-415-1707 або зверніться до свого постачальника».
Español (Spanish)
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. También están disponibles de forma gratuita ayuda y servicios auxiliares apropiados para proporcionar información en formatos accesibles. Llame al 1-833-415-1707 o hable con su proveedor.
MAKINIKA: Ikiwa wewe huzungumza Kiswahili, msaada na huduma za lugha bila malipo unapatikana kwako. Vifaa vya usaidizi vinavyofaa na huduma bila malipo ili kutoa taarifa katika mifumo inayofikiwa pia inapatikana bila malipo. Piga simu 1-833-415-1707 au zungumza na mtoa huduma wako.
Việt (Vietnamese)
LƯU Ý: Nếu bạn nói tiếng Việt, chúng tôi cung cấp miễn phí các dịch vụ hỗ trợ ngôn ngữ. Các hỗ trợ dịch vụ phù hợp để cung cấp thông tin theo các định dạng dễ tiếp cận cũng được cung cấp miễn phí. Vui lòng gọi theo số 1-833-415-1707 hoặc trao đổi với người cung cấp dịch vụ của bạn.
العربية (Arabic)
تنبيه: إذا كنت تتحدث الفرنسية، تتوفر خدمات مساعدة لغوية مجانية. كما تتوفر أيضًا وسائل مساعدة وخدمات مناسبة لتقديم المعلومات بتنسيقات سهلة الوصول. اتصل على 1-833-415-1707 أو تواصل مع مقدم الخدمة.
پښتو (Pashto)
پاملرنه: که تاسو انګلیسي خبرې کوئ، نو وړیا ژبې مرستې خدمات ستاسو لپاره شتون لري. مناسب مرستندویه مرستې او خدمات چې په لاسرسي وړ بڼو کې معلومات چمتو کوي هم وړیا شتون لري. 1-833-415-1707 ته زنګ ووهئ یا خپل چمتو کونکي سره خبرې وکړئ.
